Every business looks to technology in order to innovate and reduce costs wherever possible. Thankfully, Voice over Internet Protocol (VoIP) is allowing businesses to modernise their communications networks and save money.
While there are financial benefits to be had, choosing to upgrade your network to support VoIP should depend on what it can bring to your business. It can be a complex area and if you’ve been wondering how does VoIP work, we’re to help.
Take a look at our guide so that you can see exactly how VoIP phones can benefit your business and help you to make financial savings. Or, if you’d like to find out how our expert technicians can help your business migrate to VoIP, visit our Managed Services page now.
What is VoIP?
In basic terms, VoIP uses packets to send audio data through a network. However, packets can also be used to transmit other kinds of data, such as video and instant messages. Normally, VoIP can be piggybacked on your existing infrastructure and LAN network. This allows for easier integration with your current infrastructure, but may require you to invest in a backup power supply to keep your network operating during an outage.
In comparison, a traditional analogue phone call creates a dedicated connection through two copper wires. While the quality is normally very good, it’s limited by only being able to deal with a single call over these two copper wires. Clearly, this kind of limitation can be cumbersome to the needs of a modern, growing business.
How can VoIP save you money?
What makes switching to a VoIP phone and communication network so appealing is that it can reduce your business costs in a number of ways. It’s important to note that the technology is easily scalable, unlike traditional phone systems. So, you can say goodbye to installing costly new phone lines at your business premises after switching to VoIP.
Increased employee productivity is an often-underrated money saver when it comes to VoIP. More and more businesses require employees to work from home or while they’re out of the office attending to their duties. Cloud-based VoIP technology allows your workforce to stay mobile and connected to your network wherever broadband internet is available.
Most importantly, VoIP drastically reduces the charges your company will face for making phone calls. Traditional lines can cost a fortune, especially if your clients and offices are based in different localities or countries. With a VoIP phone network, your offices can stay connected without being charged for phone calls charges and you may be charged nothing at all for other kinds of calls. Over time, this can make a huge difference in helping your business to save money.
What are the benefits of switching?
As mentioned before, a VoIP system can allow your employees to stay connected at home and on mobile devices. However, security is often at the forefront of any business plan, especially when internet connections are involved. Thankfully, with VoIP being compatible with VPN services, you can keep your commutation network private, anonymous and secure at all times.
Switching over to the world of data packets is going to do much more than modernise your voice communication system. VoIP also has the added benefit of bringing video conferencing and instant messaging to your business. You can think of this as having Skype style functionally built into your business’ infrastructure.
Surprisingly, making the switch to VoIP will be relatively painless when it comes to training. Most service providers have put effort into designing an intuitive system that isn’t any more complicated than making a traditional call.
What should you consider before switching?
A new network will require you to have sufficient bandwidth in order to make calls and send data. Any latency delay or limitation in bandwidth could result in poor-quality audio and video or simply not allow it at all. Therefore, it’s vital that you ensure you have enough bandwidth for your VoIP phones to work correctly. Your provider should be able to advise you about the amount of bandwidth you’ll need to invest in to ensure high-quality communication at all times.
Finally, it’s vital that you consider investing in a backup power supply for your new network. Unlike traditional phone lines, a power cut will probably take your entire VoIP communication network out of action. Depending on the size of your business, a power outage could be quite damaging if lasts a considerable amount of time.
So, there are a huge number of financial and technological benefits that switching a modern VoIP network can bring to your business. If you’re still wondering what is VoIP or how does VoIP work, then our team is here to help. Contact Saxons to learn more or find out how our experts can modernise your business’ communication network today.